Shipping Policy

Deliveries are made Monday through Friday by FedEx, except for statutory holidays. Shipping time is calculated from the moment the package leaves our warehouse. Delivery times are approximate and could be delayed due to factors beyond our control.

Delivery fees will be automatically calculated upon payment before your order is finalised. Delivery times do not include order processing times (1-2 business days).

Each order is delivered at the designated address. Once the purchase is complete, an email will be sent to confirm your order and your address.

If you see an error or if you wish to make a change, please contact the online sales department at info@regence.ca by mentioning your order number. We will gladly make the desired modifications.